What you can request
You can request deletion of personal information relating to a website enquiry, email correspondence, or chat with our team. Give us the email address used and an approximate date so we can identify the relevant records.
You can request deletion of identifiable information held by Elementz Comment Replies about your comments or the automated replies sent to you. This may include comment payloads and account identifiers saved in n8n execution history, reply delivery results, and related operational records under our control.
The automation serves the Facebook Page ElementzOnline and Instagram account @elementzengineers.
1. Send your request
Email sales@elementzonline.com with the subject Elementz - data deletion. Explain which information or interaction your request concerns.
For a Facebook or Instagram comment or automated reply, include:
- The platform: Facebook or Instagram.
- Your account handle or profile link.
- The relevant post or comment link, if available.
- The approximate date of the comment or automated message.
- Whether the request concerns a specific interaction or all identifiable records relating to your account in this automation.
If a comment has already been removed, provide the post link and approximate date where possible. Do not send passwords, access tokens, or identity documents with your initial request.
2. Ownership verification and review
Our team reviews deletion requests manually. We will acknowledge your request and may ask for the minimum additional information needed to verify ownership or distinguish your records from another person's records.
We will explain the expected timeframe after reviewing the request. If we cannot identify matching records or need further information, we will let you know.
3. Removal and confirmation
Once the request has been verified, we will delete the matching enquiry, correspondence, chat, or automation records under our control that can be identified from the information provided. This includes relevant saved execution records and associated comment or reply data.
Some information may need to be retained to meet legal obligations or maintain a record of the request. Where this applies, we will explain the reason and scope. Backup copies may remain until they are removed through the backup retention cycle; any retained copies remain subject to restricted access.
We will reply by email when the request has been completed, describing what was removed and any relevant limits. This page provides an email request process; submitting a request does not trigger an immediate automated deletion.
Comments and messages stored by Meta
A request to Elementz concerns automation records held by us. Copies of comments, posts, and messages on Facebook or Instagram are managed through those platforms' content and account controls. Our confirmation does not mean Meta has deleted its own records or copies held by other people.
You can delete or manage your original comment through Facebook or Instagram. Please also send us a request if you want previously saved automation records removed.
For connected account administrators
To disconnect Elementz Comment Replies, open Facebook's Business Integrations settings or Instagram's Apps and Websites settings, find the app, and remove its access. These settings may appear in different locations as Meta updates its interfaces.
Disconnecting prevents future authorized access. To request deletion of records already held by the automation, follow the email process above. Never include the connected account's credentials in the request.
For more information about how the automation uses data, read the privacy policy.